Patient Center

New Patients

Your first visit to Greencastle Dental establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. To understand what to expect for your first visit to our practice, please read through this page. You’ll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There’s also background information about our committed staff and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.

What to expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our Doctors page and familiarize yourself with the doctors. We look forward to your first visit.

Insurance & Billing

We accept most traditional insurance plans, contact our office to verify acceptance of your plan. Greencastle Dental does not participate in Health Management Organizations; however, we will be happy to file your insurance claims for you. We accept checks, cash or credit cards. We also offer CareCredit and Citi Health. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

Financial Resources

Cost shouldn’t keep you from a healthy smile, we are happy to offer multiple options to help you afford the care you need with an accessible payment plant.

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No Insurance?

With a CareCredit credit card, you can pay for health and wellness costs over time with promotional financing options that help fit your needs.

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We will work with you to find a convenient time for your appointment and offer patient resources to help you get ready for your visit.

We understand that every patient and every smile is different. At our office, you will always come first. During every visit we will take the time to answer your questions, address your concerns and develop your personal treatment plan. You are more than just our patient; you are our partner in your care. In fact, if you would like to get to know us prior to your appointment, please feel free to visit our office.

A great dental experience goes beyond your treatment. At our conveniently located office, you will find a relaxing space with amenities designed for your comfort that can enhance your visit.

We welcome patients from all parts of our diverse community, and you can speak with any of our team members if there is anything you need.

Frequently Asked Questions

How often should I visit the dentist?

We recommend scheduling dental cleanings and exams every six months for optimal oral health. However, your dentist may suggest more frequent visits based on your specific needs.

Do you accept my insurance?

We work with a wide variety of dental insurance providers. Please contact our office or visit our Insurance & Payment page for a full list of accepted plans.

What should I expect during my first visit?

Your first visit typically includes a comprehensive exam, X-rays, and a discussion about your dental health goals. This helps us create a personalized treatment plan for you.

How often should I brush my teeth, and what is the proper technique?

You should brush your teeth at least twice a day, especially before bed, using a soft-bristle toothbrush and an ADA-approved toothpaste. For the best results:

  • Hold the toothbrush at a 45-degree angle to your gums.
  • Use gentle, circular motions to brush the outer, inner, and chewing surfaces of each tooth.
  • Don’t forget to brush the inside of your front teeth and your tongue to remove bacteria and freshen your breath.

Electric toothbrushes are also recommended as they can efficiently remove plaque by simply guiding the brush while it works on multiple teeth at a time.

How often should I floss, and what is the correct way to do it?

You should floss daily to remove plaque and food particles between your teeth and under the gumline, where a toothbrush can’t reach. Follow these steps for effective flossing:

  • Use about 12-16 inches of dental floss, wrapping it around your middle fingers, with 2 inches of floss between them.
  • Gently insert the floss between your teeth using a sawing motion.
  • Curve the floss into a “C” shape around each tooth, sliding it up and down to clean the side of each tooth and below the gumline.

If you find regular floss difficult to use, floss holders are a helpful alternative.

How often should I schedule dental cleanings and exams?

It is generally recommended to schedule dental cleanings and exams every six months. Regular visits help prevent common issues like cavities, gum disease, and plaque buildup. They also allow your dentist to catch potential problems early. However, depending on your oral health, your dentist may suggest more frequent visits. Always follow your dentist’s advice based on your individual needs.

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